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 Program Book

In-Country Program on


06 - 10 June 2011
Primula Beach Resort, Kuala Terengganu, Malaysia

Conducted by

Inter-Governmental International Organization
Colombo Plan Staff College for Technician Education
for Human Resources Development in Asia and the Pacific Region

in Collaboration with

Department of Polytechnic Education, Ministry of Higher Education



Employees are said to be the most valuable assets in an organization, and that an organization is only as good as its people. Only through them can organizations achieve their objectives. It is therefore important that employees possess the necessary knowledge, skills and abilities (KSAs) in order to achieve their organizational goals and remain competitive and successful. A formal approach for organizations to update employees’ acquisition of job-related KSAs is by training. From a human capital theory perspective, training is investment rather than consumption.

A systematic and periodic review of current and foreseeable organizational training needs links training to real world results and goals. It provides a realistic basis upon which to plan, budget, direct, and evaluate an effective training program. Training Needs Assessment (TNA) takes cognizance of the need to develop competent, resourceful and responsible personnel in the government or non-government organization to steer the tasks of nation building. It seeks to strengthen the capacity for effectiveness of public or private service at all levels of government/non-government through the delivery of continuous, competency-based, responsive and demand-driven training.

To ensure the best possible returns for the organization, training and development activities, like any investment, have to be targeted, planned and managed. First and foremost, the training and development required for the organization to achieve its objectives must be properly identified and prioritized. The purpose of training needs analysis is to identify performance requirements or needs within a department/ organization in order to channelize resources into areas of greatest need – those that closely relate to fulfilling the organizational mission, improving productivity, and providing quality services.

Thus, it is imperative to organize training programs for all the stakeholders and raise their awareness and knowledge of approaches & innovation, technique & methods, the best practices and models in Training Needs Analysis in Asia Pacific region especially within the CPSC member countries and explore the ways to adapt all stakeholders in the local context.

CPSC, as an inter-governmental organization for the development of TVET in the Asia and the Pacific Region answers this call. Through this In-Country Program on Training Needs Analysis, CPSC contributes to the raising of awareness necessary to put training needs analysis in TVET Sector into practice.  Since TNA lies at the core of the TVET Sector, it shall become the platform for participants in Malaysia to contribute to boosting human resource development in TVET through their occupations and other areas of their lives.

This program aims to provide resources, ideas, strategies, etc to help those involved in the training and development responsibility to meet the learning needs of the various institutions/organization using training techniques, facilitation, and development activities in TVET system. The In-Country Program on Training Needs Analysis is founded on the premise that specific approach is needed to deal with the Training Needs Analysis in TVET developmental challenges of meeting the needs today and in the future.


At the conclusion of the one-week program, the participants are expected to:

  • understand the need and importance of training needs analysis in the TVET sector
  • identify the concerns, issues and challenges related to TNA in the context of Malaysia
  • comprehend techniques and process for identifying training needs
  • design training needs assessment instruments
  • develop and evaluate training program based on training needs
  • prepare an action plan for TNA project in TVET system


The program is designed for thirty-five (35) Academic staff members and managers of TVET institutions and representatives of other public & private sector organizations.


The main contents are as follows:

  • Training Needs Analysis Fundamentals, Principles and Applications in TVET Sector;
  • Training Needs Analysis – Models, Techniques and Process
  • Design TNA Instruments and Training Program
  • Evaluating Training Program
  • Best Practices and Action Model of TNA in Malaysia
  • An Integrated TNA Approach -  TNA Framework, Appropriate Instruments, TNA Administration and TNA Proposal Development
  • Action Planning for a TNA Project in TVET Sector


The program is of five (5) days duration and will be held at Primula Beach Resort, Jalan Persinggahan, 20400 Kuala Terengganu, Malaysia, from 6-10 June 2011. The tentative schedule of the In-Country Program is attached in Appendix 1.


To achieve the intended outcome, the following strategies will be adopted during the course of training program:

  • Blended learning including face to face (F2F) and special lectures, video presentation and interactive web-based teaching learning systems (WBTLS)
  • Case Study and Experience Sharing
  • Group Tasks and Discussions
  • Action Planning


The delivery of the program design follows a spiral learning approach, begins with an overview of core concepts and followed by progressively deeper application of the concepts and finally, a self-directed learning approach through action planning.

There are, altogether, two modules, which are described in detail with contents.

Module 1: Introduction to Training Needs Analysis in TVET Sector

  • Training Needs Analysis : Fundamental, Principles and Approaches
  • Issues, Concerns & Challenges in TNA in TVET Sector
  • Training Needs Analysis : Tools, Techniques and Process


Module 2: Developing Training Needs Analysis in TVET system

  • Designing Training Program
  • Evaluating Training Program
  • Best Action Models and practices of TNA in Malaysia
  • Developing Strategies for TNA system in TVET sector


Task and Action planning

  • Issues, Concerns and Challenges Using TNA in TVET Sector
  • Developing TNA Instrument & Strategies for Using in TVET Sector
  • Developing Training Program for the Employee
  • Action Plan on TNA Project in TVET Sector


Expected Outcome

  • Emergent approaches for integrating TNA for TVET Sector.
  • Action plan with a special vision for TNA project in TVET Sector.




To conduct the program smoothly, following facilities would necessarily be required;


Program Supervisor

Mejar (K) Haji Md. Nor bin Yusof
Director General
Department of Polytechnic Education
Ministry of Higher Education
Putrajaya, Malaysia


Prof. Rajesh P. Khambayat, Ph.D.
Officer in Charge, CPSC
Colombo Plan Staff College for Technician Education
DepEd Complex, Meralco Avenue
Pasig City, Metro Manila, Philippines
Tel No.  (+63-2) 631- 0991 to 95
Fax No. (+63-2) 631-0996
E-mail: khambayatrp@gmail.com


Program Coordinator and Resource Person
    Engr. Md. Jahangir Alam
Faculty Specialist
Colombo Plan Staff College for Technician Education
DepEd Complex, Meralco Avenue
Pasig City Metro Manila, Philippines
Tel: (+63-2) 631-0991 to 95
E-mail: mjalam@cpsctech.org, mjalam09@gmail.com

Cyber Resource Person


Prof.  T.J. Tesoro Gayondato
Chairperson, Projects and Consultancy Division
Colombo Plan Staff College for Technician Education
DepEd Complex, Meralco Avenue
Pasig City Metro Manila, Philippines
Tel: (+63-2) 631-0991 to 95
E-mail: tjtesorog@gmail.com, tj_gayondato@cpsctech.org 

  Local Coordinator

Mona Balkish Mat Lajin, MBA, DBA UUM-pursuing
Principal Consultant
Prolead Consult
Bandar Bukit Nahkota Bangi
Kajang, Selangor, Malaysia
Tel. No.: (+603) 9057762
Fax No.: (+603) 90588332
Email: consultprolead@yahoo.com


Mrs. Jamaliah Binti Ahmad
Principal Assistant Director
Training and Career Development Division
Department of Polytechnic Education
Ministry of Higher Education
Putrajaya, Malaysia
Tel : (+603) 8939 4262
Email : jamaliah@mohe.gov.my


10.   Tentative Schedule


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